Returns & Exchanges

At Villa Sophie Label, we want you to be completely satisfied with your purchase. If your selection isn't quite right, you may return or exchange unworn items with original tags attached within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all boutique tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, your refund will be processed to your original payment method within 5-7 business days.